TVS REGZA Corporation ("TVS"), in accordance with its Basic Commitment and Standards of Conduct, engages in business activities that contribute to society, while endeavoring to earn the trust of all customers and meet the expectations of stakeholders.
TVS protects personal data obtained from its stakeholders in the course of business activities appropriately in accordance with the following Basic Policy, recognizing that personal data is an important asset of each stakeholder and also an important asset for TVS, leading to creation of new value.

1. Basic Policy
(1) TVS strictly observes the Act on the Protection of Personal Information and relevant laws, guidelines established by the government and other regulations. TVS has established the TVS Personal Data Protection Program (the "Program"), which TVS carefully implements and maintains, while striving to continuously improve the personal data protection management system.
(2) TVS has established a management framework to protect personal data assigning a person in charge at each of its relevant divisions and ensures that all officers and employees recognize the importance of the Program and comply with it.
(3) TVS utilizes personal data within the scope of the intended use that is clearly communicated to customers, and takes measures not to be used beyond the scope. TVS does not disclose or provide personal data provided by customers to third parties except with the consent of the customer from whom the personal data was obtained or when there is a legitimate reason.
(4) While maintaining the accuracy and up-to-dateness of personal data, TVS strives to prevent unauthorized access to personal data or the leakage, loss, or damage of personal data and continually enhances and remediates information security management.
(5) TVS responds to inquiries from customers concerning personal data or requests from customers for disclosure of personal data sincerely and without delay.

This Basic Policy applies to personal data held by TVS REGZA Corporation in Japan. Concerning the privacy policies of overseas subsidiaries and partners, please find the websites of these companies.

2. Intended Use of Personal Data
When TVS ask customers to provide the personal information related to individual products, services, etc. (i.e., image-related products and related services that TVS handle, and products and services that TVS are entrusted with), TVS will clearly state in advance the purpose for which the personal information will be used. The personal information provided by the customer will be used within the scope of the stated purpose of use.
If it becomes necessary to use a customer's personal information beyond the scope of the stated purpose of use, TVS will notify the customer to that effect and obtain the customer's consent before using the information. Personal information entrusted by other companies will be used within the scope of the contract with the entrusting company.
TVS intends to use the personal data of customers and other individuals for the following purposes:
(1) Personal Data of Customers
1) Shipment of products
2) Sending information about products, services or events
3) Provision of product support or maintenance
4) Responses to inquiries
5) Issuance of warranty cards and provision of after-sales service under warranty
6) Provision of membership services
7) Product development, conduct of questionnaire surveys, implementation of product and service monitoring programs
8) Execution of contracts
9) Business negotiations or meetings with customers
(2) Personal Data of Government Office Workers and Civil Servants
Communication with, reporting to, inquiries addressed to or other contact with competent governmental authorities required for the execution of business
(3) Personal Data of Employees of Business Partners and Other Companies
1) Communication, discussion, and other contact required for the execution of business
2) Business partners' data management and processing of payments and receipts by TVS
(4) Personal Data of Applicants for Employment at TVS
1) Provision of recruitment information to and communication with applicants for employment (including internships)
2) Management of employment-related data at TVS


3. Provision of Personal Data
(1) TVS does not disclose customers' personal data to third parties except in the following cases.
1) When the customer has given a prior consent to the disclosure
2) When complying with laws and regulations
3) When disclosure is necessary for the protection of human life, human health or property and it is difficult to obtain the consent of the customer
4) When TVS consigns the handling of personal data to a third party within the scope necessary to achieve the purpose of use
5) When another entity succeeds to the business of TVS due to a merger, corporate separation, transfer of business or otherwise
6) Providing membership services of various types
7) Product development, implementation of questionnaire surveys, and monitoring
8) Execution of contracts
9) Negotiations and meetings with customers
(2) When it is deemed that an inquiry from a customer concerning products, repairs, or service can be more appropriately dealt with by a TVS affiliate or distributor, we may provide the customer's name, address, telephone number and other information to the affiliate or distributor on the basis of consent of the customer.


4. Procedures for Requests for DisclosureTVS complies with the following requests from customers concerning the customer's personal data held by TVS : 1) Request for disclosure; 2) Request for notification of the intended purpose ; 3) Request for correction; 4) Request for addition; 5) Request for deletion; and 6) Request for cessation of use or cessation of disclosure to third parties.
Please note that there is a fee charged for requests for disclosure and requests for notification of the intended use.


5. Inquiries Concerning Personal Data
Customers should direct inquiries or complaints concerning their personal data to the window of products and services with which they have registered the information (Product Inquiries).
Inquiries when the window of products and services is unclear should be directed to Inquiries to TVS.
TVS may record phone calls that we accurately understand comments or requests from customers.


6. Request to Children under 16 years
When children under 16 years provide their personal data to TVS, they should provide them only after obtaining the consent of a parent or guardian.


7. Notice regarding websites of TVS
(1) Notice for Use of Services
Please note that some services provided by TVS (including services offered on websites operated by TVS) may not be available if the customer does not provide personal data.
(2) Encryption of Transmission
In case TVS receives personal data from customers, the website uses encryption technology such as SSL (Secure Sockets Layer) /TLS (Transport Layer Security) and the personal data of customers is protected. It may not be possible to access the page from browsers that do not support SSL/TLS or other technologies.
(3) Use of Cookies and Web Beacons
TVS uses cookies and web beacons to provide better services on its websites.
1) "Cookies" are small packets of information that Web servers transmit to visitors' or users' browsers for the effective operation of the Internet. TVS may use cookies to customize or personalize Web sites in order to better meet your individual expectations or requirements, and to improve the contents of Web sites or the types of services provided. Browsers can be set to refuse cookies or to provide a warning whenever cookies are being received. However, computers that are set to refuse cookies will not be able to make use of useful functions, such as site personalization.
2)"Web beacons" or "Clear GIF" is an invisible GIF that tells us how many visitors visited the page or access certain contents. TVS may also use these Web Beacons or other technologies to tailor the site to provide better customer service. These Web Beacons often work in conjunction with cookies but browsers can be set to refuse cookies or to provide warning whenever cookies are being received.
(4) Notes for Links
TVS disclaims any responsibility for the security of customers' personal data used on third parties' websites that are linked from TVS websites. Please confirm the privacy policies of the linked websites of third parties.


8. Information on important changes and notices
When important changes and notices on personal data arise, TVS will post it to Information.


9. Revisions
From time to time TVS may revise the Personal Data Protection Policy to better protect customers' personal data and to comply with changes in the applicable laws and regulations.